Terms of Use

Terms of Use

Welcome To ROOMVELLA™

These Terms of Use describe the rules and guidelines for accessing and using the ROOMVELLA™ website.

By visiting or using our website, you agree to comply with these terms. If you do not agree with any part of these Terms of Use, please discontinue use of our website.

🌐 Website Access

ROOMVELLA™ provides this website as a platform for customers to explore our products, learn about our services, and complete purchases.

We reserve the right to modify, update, suspend, or discontinue any part of the website at any time without prior notice.

We may also restrict access to certain areas of the website when necessary for maintenance, security, or operational reasons.

👤 Acceptable Use

When using the ROOMVELLA™ website, you agree to use it responsibly and only for lawful purposes.

You agree not to:

• Use the website for fraudulent or illegal activities
• Attempt to gain unauthorized access to website systems
• Interfere with website performance or security
• Upload harmful files, viruses, or malicious content
• Collect or misuse customer information
• Copy website materials for commercial purposes without permission

🛒 Online Shopping Experience

The ROOMVELLA™ website allows customers to browse and purchase household and lifestyle products.

While we work to provide accurate product information, we cannot guarantee that all website content will always be completely error-free.

Product availability, descriptions, pricing, and promotions may be updated or changed at any time.

📝 User Information

When you provide information through our website, you agree that the information you provide is accurate, complete, and current.

Customers are responsible for maintaining the accuracy of:

• Contact information
• Shipping details
• Account information (if applicable)

Incorrect information may affect order processing, communication, or delivery.

🔐 Account Responsibility

If you create an account with ROOMVELLA™, you are responsible for maintaining the confidentiality of your account information.

You are responsible for all activities performed through your account.

Please notify us immediately if you believe your account information has been used without authorization.

©️ Intellectual Property Rights

All content displayed on the ROOMVELLA™ website is owned by or licensed to ROOMVELLA™ and is protected by applicable intellectual property laws.

This includes but is not limited to:

• ROOMVELLA™ brand name
• Logo and visual identity
• Product images
• Website design
• Text content
• Graphics and materials

You may not reproduce, modify, distribute, or use our content without prior written authorization.

📸 User Submitted Content

If you submit reviews, comments, photos, feedback, or other content to ROOMVELLA™, you grant us permission to use such content for business, marketing, or customer experience purposes.

You are responsible for ensuring that submitted content:

• Does not violate third-party rights
• Is accurate and lawful
• Does not contain harmful or inappropriate material

🔗 Third-Party Links

Our website may contain links to third-party websites, services, or platforms.

These links are provided for convenience only.

ROOMVELLA™ does not control and is not responsible for the content, availability, security, or privacy practices of third-party websites.

⚠️ Disclaimer

We make reasonable efforts to maintain accurate and reliable information on our website.

However, the website and its content are provided on an "as available" basis without guarantees that:

• The website will always be available
• Information will always be completely error-free
• Website functions will operate without interruption

We reserve the right to correct errors and update information when necessary.

🛡️ Limitation Of Responsibility

ROOMVELLA™ is not responsible for losses or damages resulting from:

• Improper use of products
• Failure to follow product instructions
• Website interruptions beyond our control
• Unauthorized access caused by factors outside our reasonable control

Customers should always use products according to their intended purpose and provided instructions.

🔄 Changes To These Terms

ROOMVELLA™ may update these Terms of Use from time to time.

Changes will become effective when posted on this page.

Your continued use of our website after updates indicates acceptance of the revised terms.

📞 Contact Us

If you have questions regarding these Terms of Use, please contact us:

Brand Name:
ROOMVELLA™

Company Name:
Shanghai Qunniao Formula Technology Co., Ltd.

Email:
service@roomvella.com

Customer Service Hours:
Monday–Friday, 9:00 AM–6:00 PM EST

Phone:
14776386694